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customer service adviser

Chrazen Financial
Calgary, AB
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months
  • or equivalent experience

    • Work setting

  • Remote location
  • Insurance company

    • Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Perform general office duties
  • Receive and log complaints
  • Sell merchandise
  • Gather, research and prepare communications material
  • Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
  • Assist in the preparation of brochures, reports, newsletters and other material

    • Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Word
  • MS PowerPoint

    • Work conditions and physical capabilities

  • Attention to detail
  • Tight deadlines
  • Work under pressure

    • Own tools/equipment

  • Computer
  • Internet access

    • Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Initiative
  • Judgement

    • Screening questions

  • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

    • Green job

  • Involves duties and responsibilities that lead to positive environmental outcomes

    • Workplace information

  • Remote work available

    • Financial benefits

  • Commission
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Terms & Conditions
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  • Privacy Center
  • Accessibility
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