service adviser - MCK Temiskaming Shores | New Liskeard, ON | WowJobs

Work Term: Permanent
Work Language: Bilingual
Hours: 40 hours per week
Education: No degree, certificate or diploma
Experience: 3 years to less than 5 years

Tasks

Access and process information
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Perform general office duties
Receive and log complaints
Receive payments
Sell merchandise
Answer inquiries from clients and other company personnel
Provide customer service
Prepare and track work orders
Establish administrative procedures

Computer and technology knowledge

Database software
Internet
MS Excel
MS Outlook
MS Word

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player
Adaptability
Positive attitude

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

As per collective agreement

Long term benefits

Deferred Profit Sharing Plan (DPSP)
Group insurance benefits
Life insurance
Maternity and parental benefits
Other benefits
Registered Retirement Savings Plan (RRSP)

Other benefits

Free parking available
Learning/training paid by employer
On-site recreation and activities
Paid time off (volunteering or personal days)
Team building opportunities
Travel insurance
Wellness program