This leading indigenous corporation that provides a legacy for the Tłı̨chǫ Nation through environmental social governance. They have 100% ownership of three retail stores and motels and operate a petroleum, oil, lubricant division (community fuel delivery/gas station) in each of the beautiful Tłı̨chǫ communities of Whatì, Gamètì, and Wekweètì. They are looking to build their management team within those communities and are sourcing applicants for a contract role with an opportunity to go permanent in Wekweètì and an FT Permanent role in Whatì, NT. This includes a generous base salary of 95-100K, bonus, travel allowance for holidays, benefits, tax credits and subsidized housing.
Reporting to the Community Operations Leader, Retail General Manager will be responsible for providing day to day oversight and management of the community store, motel, and petroleum/oil/lube operations, while ensuring excellent customer service and financial accountability/management. You will lead the store/motel/POL team in the execution of the organization's operations and oversee all activities to ensure that customer service standards and performance targets are achieved.
DESCRIPTION
- Oversee all aspects of the operations of the community store and motel, including it's fuel services (POL) division
- Represent the company in its dealings with customers, the general public, and governments
- Maintain excellent customer relations and quality service
- Coordinate staff recruitment and training of staff
- In conjunction with the Community Operations Leader, develop performance objectives for each staff member and perform annual and mid-year performance assessments
- In conjunction with the Community Operations Leader, identify staff training and organize seminars, workshops and instructional training relevant to their roles
- Supervise and manage staff performance on a day to day basis
- Follow, apply and adhere to established policies and procedures
- Ensure safe, clean and organized environment for employees and customers
- Manage monetary/financial transactions responsibly and diligently
- Ensure pricing of products/services/accommodations is in line with established guidelines and practices
- Provide daily financial reports and information to finance team in a timely manner with the ability to respond to specific inquiries knowledgeably and accurately
- Manage and maintain product inventory records
- Provide input into the annual operational and capital budgets and provide recommendations on budget amendments
REQUIREMENTS
- Great organizational skills;
- Excellent communication, leadership, training and mentoring skills;
- Ability to work independently and productively;
- Ability to identify hazards and assist with removing/fixing safety hazards;
- Strong Computer Skills using Microsoft Office and Quickbooks;
- Personal commitment to participating in community relations activities to support community development and further the Tlicho Retail Operations and hospitality brands;
- Ability and desire to develop in-depth understanding our customers and values;
- Extensive knowledge of retail merchandising and operational execution practices;
- Must have previous experience in retail and hospitality management;
- Minimum 3 years of retail experience in an management capacity;
- Ability to maintain excellent customer relations and quality services;
- Class 5 Drivers license required;
- Ability to speak and/or understand the Tlicho Language considered a strong asset.
CORPORATE CULTURE
- Competitive salary
- Relocation and housing assistance
- Comprehensive benefits package
- Vacation Travel Allowance
- Eligibility for Northern Tax Credit
- Opportunity to immerse yourself in small town/culturally rich life and experience a culturally diverse environment
Contact Pamela Loupelle at 403.214.7578 x1or submit your resume in confidence below.
CANWEST
Job Types: Full-time, Permanent
Salary: $95,000.00-$100,000.00 per year
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Northwest Territories: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail and Hospitality Management: 1 year (required)
Licence/Certification:
- Class 5 Drivers License (required)
Work Location: In person
